When gaming stops being fun and starts becoming a problem, taking action at the right time is the smart move. 36kbd is always here for you — to ensure safe and responsible gaming.
All responsible gaming tools at 36kbd are always available free of charge to help you stay in control.
You can set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set. Any increase to a limit is subject to a 24-hour cooling-off period.
Set a limit on how long you play in one sitting. Once the time is up, you'll receive an automatic alert and your session will end if needed.
Set a limit on how much you're willing to lose within a given period. Once you hit that limit, your session will automatically end — protecting you from significant losses.
Take a break for a day, a week, or a month. During this time, you won't be able to log into your account. A short break can help you clear your head.
Exclude yourself from the platform for anywhere between 6 months and 5 years. Once self-exclusion is active, all marketing communications will also stop.
View your full gaming history, win/loss stats, and time spent — anytime. Understand your patterns and make better decisions.
Responsible gaming means keeping gaming a healthy form of entertainment. It's not about stopping you from playing — it's about making sure gaming doesn't negatively impact other areas of your life.
At 36kbd, we believe every player deserves a gaming experience that is enjoyable, controlled, and safe. That's why we treat responsible gaming not as a rule, but as a core value.
Follow three core principles for responsible gaming — play within a set budget, play within a set time limit, and never chase your losses.
Problematic gaming usually develops gradually. Watch out for the following signs in yourself or someone close to you.
| Type of Sign | Mild Warning | Serious Warning Signs |
|---|---|---|
| Financial | Occasionally going over budget | Playing with borrowed money or by dipping into savings |
| Emotional | Feeling uncomfortable after a loss | Feeling compelled to chase losses after a loss |
| Social | Conflicts with family over gaming | Relationships, work, or studies are being affected |
| Behavioral | Frequently thinking about gaming | Feeling restless or irritable when not gaming |
| Time | Playing longer than planned | Skipping sleep or meals to keep playing |
If you notice any serious warning signs from the list above, contact our support team right away. Seeking help isn't a weakness — it takes real courage.
The questions below give you a chance to reflect honestly on your gaming habits. Answer them truthfully.
1. In the past month, have you spent more money on gaming than you planned?
2. After a loss, do you return to play in an attempt to win back what you lost?
3. Has gaming had a negative impact on your family life, work, or studies?
4. Have you tried to take a break from gaming but couldn't?
5. Do you feel restless, irritable, or anxious when you're not gaming?
You'll find responsible gaming tools directly in your 36kbd account settings. Activating them takes just a few clicks.
Settings → Responsible Gaming → Deposit Limit
Settings → Responsible Gaming → Session Time
Settings → Responsible Gaming → Loss Limit
Settings → Responsible Gaming → Take a Break
Settings → Responsible Gaming → Self-Exclusion
Settings → Activity → Detailed Report
Lowering your limit takes effect immediately. However, requests to increase a limit have a 24-hour waiting period — to prevent decisions made in the heat of the moment.
Self-exclusion is a serious decision. Once activated, it cannot be cancelled before the set period ends. You will also receive no marketing communications during this time.
If someone in your family is struggling because of gaming, here are some ways you can help.
Remember, gaming addiction is a mental health condition — it cannot be resolved through anger or punishment. Patience and professional support are the most effective paths forward.
Responsible gaming isn't about playing less — it's about playing smart. Build these habits and keep your experience enjoyable.
Responsible gaming tool usage rate among our players:
You don't have to face this alone. 36kbd's support team and other help resources are always available.
All support is completely confidential. Your identity and information will never be shared with any third party.
Remember — reaching out for help is the first step toward responsible gaming. 36kbd is always here for you.
Enjoy gaming in a safe and regulated environment at 36kbd. Use our tools and support — and keep it fun.