Data Protection

36kbd's Privacy Policy
— Your Data, Our Responsibility

Keeping your information secure is our top priority at 36kbd. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is protected.

Last Updated: January 1, 2026
256-bit
SSL Encryption
0
Sale of Data to Third Parties
24/7
Cybersecurity Monitoring
48 Hours
Data Request Response

Our Privacy Commitment

The six core principles we follow to protect 36kbd user data.

End-to-End Encryption

All your personal and financial data is secured with 256-bit SSL encryption. No data is ever left unencrypted, whether in transit or in storage.

Never Sold to Third Parties

Your data is never sold or rented to third-party advertisers or data brokers. This is our strict and unwavering policy.

Minimal Data Collection

We only collect information that is strictly necessary to provide our services. We do not gather data beyond what is required.

Secure Server Storage

Your data is stored in internationally certified, secure data centers. Regular security audits and penetration testing are conducted.

You're in Control of Your Data

You can view, correct, or request deletion of your personal data at any time. We respond within 48 hours.

Regular Policy Updates

Our Privacy Policy is regularly reviewed and updated in line with the latest digital security standards. Users are notified of any changes.

This Privacy Policy applies to all users of the 36kbd.click website and mobile app. By using the platform, you agree to this policy.

1. What Information We Collect

36kbd collects only the minimum data necessary to provide its services. The scope of data collection is detailed below.

Data Type Example Time of Collection
Identification Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of registration
Financial Information Mobile Pay/Nagad number, bank account details During payment transactions
Technical Information IP address, browser information, device ID On each visit
Gaming Activity Betting history, game preferences, session duration While the platform is in use
Communication Records Live chat and email support conversations Support Team Contact Hours

We never collect social media passwords, full credit/debit card numbers, or any personal information that isn't relevant.

2. Why We Collect This Information

36kbd collects data only for specific, legitimate purposes. No information is used beyond its stated purpose.

  • To create your account and complete identity verification (KYC).
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent money laundering and fraudulent activity.
  • To provide customer support and resolve issues.
  • To promote responsible gaming and identify problematic gaming patterns.
  • To improve platform performance and enhance the user experience.
  • To send you relevant promotions and offers based on your preferences (only with your consent).

3. How Your Information Is Used

36kbd uses collected data strictly for the purposes listed below. Each use is grounded in a lawful basis.

  • To verify login attempts and maintain account security.
  • To track transaction history and keep your balance up to date.
  • To send alerts when unusual login activity or transactions are detected.
  • To determine eligibility for bonuses and promotions.
  • To meet legal obligations (such as compliance with AML/CTF regulations).
  • For dispute resolution and handling complaints.

If automated decision-making (such as risk assessment) is used, you may request a human review.

4. Who We Share Your Information With

36kbd does not sell or share your data with third parties. However, limited sharing may occur in the specific circumstances outlined below.

  • Payment Provider: Required information is shared with Mobile Pay, Nagad, or your bank solely to process transactions.
  • Identity Verification Service: Required documents are shared with licensed verification services as part of the KYC process.
  • Law Enforcement: We may be required to disclose information to authorities in response to valid legal orders or investigations.
  • Game Providers: Limited data is shared with game providers solely to run the game engine during gameplay.
  • Under no circumstances will your information be shared with advertisers, data brokers, or other gambling sites.

Data Processing Agreements (DPAs) are in place with all third-party service providers to ensure your information stays protected.

5. Cookies & Tracking Technologies

36kbd's website and app use cookies and similar technologies to enhance your browsing experience.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your language preference and user settings.
  • Analytics Cookies: Used to understand which parts of the platform are most frequently visited.
  • Optional cookies can be disabled at any time from your browser settings. However, doing so may affect the functionality of certain features.

36kbd does not use cross-site tracking or any third-party advertising tracking cookies.

6. Data Retention Period

We do not retain your data longer than necessary. Each data type is governed by a specific retention policy.

  • Account Information: For as long as the account is active, plus 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with financial regulatory requirements).
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 3 years from last contact.
  • Technical Logs: 90 days.
  • Marketing Preferences: Until you change it.

At the end of the retention period, data is securely deleted or anonymized.

7. Your Privacy Rights

As a 36kbd user, you have full control over your personal data. Your rights are outlined below.

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You can request that we limit how your data is used without having it deleted.

Right to Data Portability

You can request a copy of your data in a structured, portable format.

Right to Object

You may object to marketing communications or profiling at any time.

To exercise any of your rights, email us at support@36kbd.click. We will respond within 48 hours.

8. Children's Privacy Protection

36kbd strictly prohibits anyone under 18 from using the platform. We take extra care to protect children's data.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • Any data belonging to a minor found in our systems is deleted immediately.
  • If you believe your child's information has been collected, please contact support@36kbd.click immediately.

9. Technical Measures for Data Security

36kbd employs industry-leading technical and organizational measures to keep your data secure.

  • Transmission Encryption: All data is transmitted in encrypted form using the TLS 1.3 protocol.
  • Storage Encryption: Data stored on our servers is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-factor authentication (2FA) is triggered automatically on suspicious login attempts.
  • Penetration Testing: Regular security audits are conducted by independent security experts.
  • Data Backup: Encrypted backups are maintained at geographically separate locations.
  • Access Control: Staff are granted access only to the data they need to perform their role (Principle of Least Privilege).

In the event of a data breach, affected users will be notified within 72 hours and all necessary steps will be taken.

10. Contact & Complaints

If you have any questions, concerns, or complaints regarding our Privacy Policy, please don't hesitate to reach out. We're always here to help.

  • Email: support@36kbd.click — for all privacy-related requests.
  • Live Chat: Log in to the platform and reach us directly via live chat.
  • Response Time: General requests within 24 hours, legal requests within 48 hours.

If you are not satisfied with our response, you have the legal right to lodge a complaint with the relevant data protection authority.

You will be notified in advance at your registered email address of any significant changes to this Privacy Policy. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

Safe & Trusted

Your Data Is Secure — Join 36kbd Today

Your privacy is fully protected at 36kbd. Register now and enjoy a world-class gaming experience backed by top-tier security.

SSL Secured Your Data Is Never Sold 18+ Only
বাংলা